Simplessity » Why New Features Don't Matter

A blog about simple things.

February 28, 2006

The ACM has an article called Why Features Don't Matter Anymore: The New Laws Of Digital Technology. In it they discuss 10 fundamental rules for the age of user experience technology:

More features isn't better, it's worse.
You can't make things easier by adding to them.
Confusion is the ultimate deal-breaker.
Style matters
Only features that provide a good user experience will be used.
Any feature that requires learning will only be adopted by a small fraction of users.
Unused features are not only useless, they can slow you down and diminish ease of use.
Users do not want to think about technology: what really counts is what it does for them.
Forget about the killer feature. Welcome to the age of the killer user-experience.
Less is difficult, that's why less is more

Via Brandon Harper.

save on del.icio.us | Tags: features, user experience, less

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Comments

On at Craig Ogg wrote:

Sigh... How many times do we have to live through this misguided meme? As far as I remeber none of the Java-based application suites that promised this ever took off despite all the hype against "bloatware." Some companies with underpowered applications are promoting this as a matter of necessity (they aren't feature rich yet) and people are eating it up. I don't see Salesforce.com pushing the "less is more" meme even though they are web-based.

User experience is very critical, but it doesn't replace actually delivering value.

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